When companies seek to hire employees they can choose to manage the process themselves or utilize the services of an outside agency. When selecting to do the work internally the obvious advantage is that the company retains full control over the entire process. The disadvantage can include a shortage of qualified applicants and having to execute extremely time consuming tasks, such as talent searching, candidate qualification, appointment setting, reference checking, offer negotiation etc. These activities easily distracts from other critical job functions requiring many organizations to enlist the help of recruiters. Recruiters provide assistance in different forms including retained and contingency searches and most recently RPO – Recruitment Process Outsourcing. Retained Searches are where a firm is retained or contracted to staff a position. When retaining the firm there may be various fees and advance payments required depending on the company providing the service. With contingency recruiting, the recruiter only earns a fee when the organization hires someone the recruiter presented. RPO or Recruitment Process Outsourcing, a solution becoming more and more popular, is a service that allows an organization to outsource parts or all areas of recruitment. With RPO most companies will experience significant cost savings, as well as quickly gaining reliable recruitment expertise in the areas where it is most needed, when it is most needed. The RPO firm becomes an extension of the organization’s recruitment team or department.
RPO incorporates handing off a subset, or all, of the recruitment process. The RPO firm becomes an extension or replaces the internal recruitment function. With contingency recruitment, the organization needs to maintain an internal team, and in most cases that internal team works on the same recruitment effort alongside the contingency firm. The organization will typically work with several recruitment firms which further require the internal staff members to exhaust more time in communicative efforts with these outside agencies. RPO allows an organization to gain expertise on an as needed basis, simplify the recruitment cycle and decrease their cost per hire while reducing time to hire. With contingency recruitment the client pays a percentage of the candidate's first year salary or a flat fee amount on every hire. With Complete Search Services RPO model, our clients pay a flat fixed amount for the recruiting assignment with no other placement fees due or with some services a significantly discounted recruiting bonus when a hire is made. This allows our clients to work within a set staffing/recruiting budget while gaining immediate expertise and priority attention. Outsourcing assistance starts as low as $400.00 depending on the staffing need.
At initial glance it appears best to use contingency recruiting and only pay for the hire, if and when one occurs. However, what is a low risk up front comes with a huge cost at the back end. The typical contingency recruiting fee ranges from 15% to 30% of the hire's base salary for the first year. For some industries such as in the restaurant & hospitality fields the fee ranges from $2,500 to $7,000. Compare these fees to services that cost as low as $1,800 for multiple hires. Make 2 to 3 hires and the difference between Complete Search RPO model and contingency can range between a 50% to 80% savings. A second comparison between contingency and RPO will require a deeper look at how the work is executed. With contingency the recruiter has no guarantees or commitments that a hire will come from his or her efforts, so to ensure success, candidates may get shopped around to many companies, or a recruiter may quickly moved on to other job orders when one proves difficult or challenging. This may pose a problem to a client that has a critical opening that no recruiter focuses on. With RPO, the dedicated team is an extension of your team - a true partnership is formed. Openings are focused on intently and with dedication. Add to this the fact that with lower prices, our success relies on repeat business, and to gain repeat business, your dedicated team must perform successfully. The RPO model creates a win-win scenario for all parties involved
Complete Search Services is affiliated with Pioneer Staffing Inc. Combined we have worked with companies of various sizes and types. We are comfortable working with a new franchisee starting off or expanding his or her business, as we are with a large corporation. To better serve our customers, Complete Search Services (CSS) focuses on small to medium businesses. We allow our clients to maintain some privacy and discretion and do not openly disclose them on our websites, but will be able to provide references as needed. CSS staffs for all positions ranging from hourly staff to management openings. Our team specializes on hard-to-fill positions and critical openings, new store openings, confidential openings and ventures into new markets. In order to give our client partners a true competitive edge, we limit the number of organizations we work with per region – so we are not working for all your competitors. We are looking for new “partners” not new “business”. While this difference is subtle, it lays the foundation as to who we choose to partner with, how we operate and the passion we bring to staffing & recruiting
Passive recruiting is where CSS locates and recruits candidates that were not necessarily looking for work. This process gives our client partners a significant competitive edge, as it brings candidates that are willing to interview exclusively with them - lessening the chance for money wars and other situations that can occur when candidates are interviewing with several organizations. Many firms proclaim that they do passive recruiting, but it ends with contacting a few candidates through networking. With CSS, our client can be as specific as they would like, and our team will take a more active and assertive approach to recruit qualifying candidates. We use “old school recruiting” such as cold calling, as often the best person is gainfully employed and too busy working to watch job boards and respond to ads. Essentially we take the job to them. Our passive recruiting technique is executed professionally, confidentially and discreetly.
Complete Search stays very true to its name and executes a very comprehensive search when locating and recruiting candidates. We utilize most major paid job boards to place job postings, as well as to search their online databases. These job boards include the top major ones such as Monster, Careerbuilder, HotJob and HJoin Our Team to name a few. However on occasion, geographical job boards and industry magazines are included. In addition, our group recruits and connects with potential employees on various networking sites such as LinkedIn, Facebook, Twitter, PlaxoPulse etc. We also maintain our own proprietary database that currently hosts over 100,000 qualified professionals. General internet searches are also executed as need be. As mentioned above, cold calling is a huge part of our recruiting effort...easily adding 100 new professionals daily. To complete the search, out team networks with churches, associations and various groups, as well as schools and college campuses. We like to say, “If we can't find the employee that you are seeking, no one can!”
We believe that there is a difference between hiring someone or bodies to fill a slot and hiring the BEST PERSON for the job. In a time, where there is such shake up in our industry, the company that has the best employees stands a better chance of keeping customers loyal and meeting organization goals and objectives. In our years of recruiting, we have found that candidates tend to identify and utilize a specific job board. On a recent report it was noted that most candidates tend to use 1 or 2 job sites when looking actively for new employment. Thus there may be several candidates that are unreachable based on the source that is being utilized by an organization. After some time, repetition and duplicates can be seen, where the same candidate or the same applicant profile is applying for the position over and over again. Simply changing sources can provide a completely different profile of candidates and increase the QUANTITY and QUALITY an organization can receive. It many cases, the cost to utilize multiple sources becomes a deterrent for small to medium businesses, but with Complete Search, where one small price provides access to multiple sources, small businesses can now have an opportunity to expand their reach beyond their usual limits and get access to candidates they would not normally see. We would not suggest that any organization attempt to utilize as many sources as Complete Search Services accesses. CSS uses extensive tools and processes, along with trained sourcing specialists to make this task feasible and efficient.
It is very possible to find talent by posting on job boards. Job board advertisement and resume database searching is certainly one of the sources utilized by Complete Search. However, in most cases we have found that job board postings and advertisements in themselves are not always sufficient. Candidates have grown weary of responding to job postings. Questions concerning the actuality of a job being truly open, linked with having to complete several questionnaires will, at times, deter the most talented candidates. Some candidates prefer to post their resume and wait to be contacted by seriously interested organizations. Others will connect through social networking sites. If you are finding that the candidates that are applying are repetitive or not seeing the right quantity or quality from your postings, it will be necessary to increase the sources used. Luckily with CSS comprehensive packages we will access all relevant sources, while you pay less than the cost of posting on one.
Complete Search utilizes multiple sources to locate and recruit the right talent for your positions. We do not limit ourselves to one source or one strategy. We will adapt our strategy based on the opening, geography, competitors’ listings, time period etc. It will cost most customers thousands of additional dollars to access the number of sources we use on each search. In addition, all candidates are taken through a phone screening or first interview by a trained Talent Specialist before presentation to you. This allows us to further target the type of employee an organization maybe needing. In most cases we can set up initial interviews or inform candidates of open houses, so you and your staff are not exhausting time and resources contacting candidates or playing phone tag. In essence, we look at job boards as a system or technological tool, whereas Complete Search is a SOLUTION with guaranteed results. There are no guarantees when utilizing job boards! There is also no personalization to your unique situation. With job boards you may have to wait for the right person to come along. With Complete Search we FIND the right person.
Yes. Complete Search operates as a fully functional virtual corporation which provides lots of advantages and benefits. One of these is the ability to quickly grow our team based on client needs. Your Client Service Partner will discuss your staffing needs, and we will provide a solution that will meet those needs.
We are confident in our services and provide a Satisfaction Guarantee with all solutions. If you are unsatisfied with the results of your service, simply call within 48 hours of receipt, and your project will be re-worked. In addition, our standard and advance packages provide stated amounts of number of qualified candidates you will receive. Our premier packages guarantees hires and/or placement guarantees. Speak with your Client Service Partner for more information.
YES! All client partners are assigned to a dedicated Client Service Partner and all candidates are screened by a trained Talent Specialist. As you grow, we adjusts our services to fit your changing needs. Your Client Service Partner is right there with you to change your staffing direction or simply brainstorm a few ideas. Our company provides full support and you will not be treated like a number. In addition the Client Services Department ensures that all calls are returned within 24 business hours.
With our standard packages you will begin to receive candidates within 24 to 48 hours. With other services, your Client Service Partner will provide timelines as to when candidates will be presented based on your unique needs. Complete Search Services recruits 365 days, and because our associates telecommute, our company provides more thorough coverage than most of our competitors.
Complete Search focuses on hourly staff and entry to mid level management positions. Our affiliate company Pioneer Staffing Inc. is available to handle senior management and higher level positions. Your Client Service Partner can facilitate connection with a Pioneer associate.
Your payment terms are based on the type of service you select. For most standard solutions, payment is due up front which allows us to keep these packages extremely affordable for small businesses. Please speak with your Client Service Partner for more information.
Yes. Simply click the link to right to submit payment online.